| Compliments, suggestion or complaint - patient feedback |
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 At Melbourne Health, we welcome your feedback about the service we provide. You may wish to tell us why you are happy with your care, share your concerns, or make a suggestion for improving the way we do things. Your feedback helps us to plan better and make changes to ensure your experience is as beneficial as possible.
Download the "Do you have a compliment, suggestion or complaint?" Melbourne Health feedback brochure, which is also available in the six most used languages among our patients and consumers.
TRANSLATIONS:
When you have completed this form, you can:
• put it in one of our suggestion boxes;
• give it to the staff member looking after you; or
• post it to us at:
Consumer Liaison Unit
8 West
The Royal Melbourne Hospital
VIC 3050
Other contact options
If you are in hospital, please discuss your feedback with the staff looking after you. If required, the Consumer Liaison Officer can visit you to discuss your feedback.
Please ask a staff member to contact us. You can phone us on 9342 7806, or email consumerliaison@mh.org.au.
Health Services Commissioner
Level 30, 570 Bourke St, Melbourne 3000
Telephone: 8601 5200
Freecall: 1800 136 066
Office of the Public Advocate
Level 5, 436 Lonsdale St, Melbourne 3000
Telephone: 9603 9500
Cost of a local call: 1300 309 337
Residential Care Rights
4B/343 Little Collins St, Melbourne 3000
Telephone: 9602 3066
Freecall: 1800 700 600
Aged Care Complaints Resolution Scheme
Commonwealth Dept of Health and Aged Care
GPO Box 9848, Melbourne 3000
Freecall: 1800 550 552
Mental Health Review Board of Victoria
Level 30, 570 Bourke St, Melbourne 3000
Telephone: 8601 5270
Freecall: 1800 242 703 | 
